What a year of shocks 2016 has been. As a David Bowie fan, the news of his sad passing knocked me sideways and seemed to set the tone for a series of jaw-dropping surprises which culminated in the recent USA Presidential election result.

 The property market rarely reacts favourably to shocks and these, coupled with economic uncertainty as the Brexit process unravels are leading inevitably to a "wait and see" attitude amongst some vendors and purchasers.

 As the final weeks of 2016 approach and our minds turn to 2017, it is a great time to assess how well your business is equipped for facing the challenges the new year is likely to bring.

The articles in this edition of our newsletter focus on how to raise standards and implement great ideas to seize more than your current market share.

So pour yourself a mulled wine and...ahem...mull over our final newsletter of 2016.

Just before you do so, I would like to take this opportunity to wish all our valued clients all over the UK a very happy Christmas and a healthy, prosperous New Year.