The challenges of the first half of 2019 are not going away any time soon. A backdrop of uncertainty, mixed messages on house prices, increased competition and fee wars are highly likely to continue for the rest of the year.
Challenging circumstances demand a change in behaviour and approach alongside the raising of standards and skills.
The articles below focus on best practice principles that ensure agents survive and thrive in tricky times.
Have a read and let us know which of the ideas you're going to implement and any other changes you've made to deal with your challenges.
As JFK said 'Change is a way of life. Those who focus on the past and present are certain to miss the future.'
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Julian O’Dell talks about the critical importance to your agency of answering the telephone correctly.
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We are running some more courses in 2019, including listing, selling, lettings and new starter courses. Read on for more info on the courses and how to book them
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The importance of being Xceptional.
Agents still in business are obviously good at their job, but being good is no longer enough. Firms need to establish their X factor to survive the coming year, as Julian O’Dell explains.
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I’ve had a number of new managers ask me for tips on how to succeed in their role. I feel a huge sense of disappointment that many of these folk keen to make their mark are not being supported by their employers in terms of training. The move from being a team member to a team leader is one of the steepest learning curves within our industry, and help with such a journey should be taken as read.
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