Are Estate Agents really all the same?

We hope you all had a lovely Easter and with better weather and the traditional upturn at this time of year, it is time to "Spring" into action and make the best of the lively market conditions.

Stock as ever remains key to success and differentiation is the only guaranteed way to grow market share. So how different is your business? How different are your staff? How different is the experience that customers have with you compared to what they get from your competitors?

Now is the time to reflect and review everything you do to attract instructions. We have just carried out some consultancy work with an agent who were being called out to 3 out of every 10 valuations in their town. By introducing new ideas and tweaking current practices, they are now getting out to 4 of every 10. This achievement, alongside an improved conversion rate as a result of our valuers training programme, means the bottom line is going to look very much better in the second half of 2014. We are now working with them to increase their strike rate still further.

Feel free to pick up the phone and have a chat with us as to how we could help your business. In the meantime, enjoy the newsletter!

Tough at the top!

General | General News | Latest Features Released | Hot Tips | Regional News

Leading a team of people to success in a fast paced market is a challenge for numerous estate agency managers and directors, many of whom are still working on the front line listing and selling houses! This article will help anyone who finds themselves in that position… More...

Mind Your Language…

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One of the key mantras that we hold dear at TM training & development, and which forms an essential backdrop to many of our courses is that “good is no longer good enough”. This concept should be applied to all that estate agents do, including the way they conduct telephone conversations. Here are some key issues to consider… More...

Are Lettings and Sales operations really THAT different?

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The short answer is “No”. This may come as a slight surprise to some practitioners, as there appears to be a longstanding perception on the part of some within their number who insist that sales and lettings are entirely different businesses. This feature examines the issue… More...

Extra training date announced..

General | General News | Latest Features Released | Hot Tips | Regional News

With stock so crucial to success, Julian has booked in a full day's course to tackle the issues on this key subject. Packed with proven, practical techniques that will massively impact on your performance, this is a course that is sure to sell out, and places are limited. To book and for more information click here... More...

Thought for the day ...

Quote for the day

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