TM training & development are delighted to have heard from one of our longstanding client firms Thomas Morris that our involvement in a five month project has resulted in an increase in valuation to instruction conversion rate of 33.3%.
TM training & development's role in the project included helping identify valuers' specific training needs by designing and providing a 42 point "Conducting an exceptional valuation appointment" checklist which was then used by senior management on observed visits, then subsequently putting together two high impact training sessions to directly deal with all key issues and areas for improvement.
Thomas Morris Director Simon Bradbury said "We have a long association with Peter Chapman and Julian O'Dell of TM training & development and their training forms a key part of staff development and performance management. I am very pleased that their involvement in this project, alongside some other key initiatives that we have implemented, has had such a tangible and ultimately profitable result."
If you are interested in more detail around how TM training & development can help you in improving your conversion rate, please get in touch with Julian on 07718 634235 or Peter on 07982 073626.